Setting up Multi-Factor Authentication with the Microsoft Authenticator App

Video Instructions

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On your computer...

1) Go to aka.ms/mfasetup

2) Sign in using your FULL CMS email address and network/email password

3) You will be prompted with "More information required" -- click on Next

4) Under "How should we contact you?", choose "Authentication Phone"

5) Choose "United States (+1)" as your country or region

6) Type in the phone number that you wish to use to authenticate.

Please use a phone number that you will have access to, such as a personal cell phone
Phone extensions are not supported.

7) You can either choose "Text Message" or "Phone call". Your phone must be connected to a cell network.

6) Click on "Next" once you are ready. You will either be sent a text message or phone call within the next few minutes.

On your phone...

8) If you chose "text message" you will be sent a 6 digit code that you will need to enter.

If you chose "phone call" an automated call will be sent prompting you to press the "#" key to authenticate.

On your computer...

9) Enter the code if you were provided one. If you got a phone call, the page should advance to the next step.

10) Once you see "Verification Successful" click on Done.

You are now set up for multi-factor authentication for your CMS email account. You will be presented with the "Additional verification methods" page in which you can add another authentication method to your account. It is highly recommended to add another authentication method to your account, such as the authenticator app.